FAQs
Here are some FAQs that we get asked often from our users.
Anyone who sends you a message is highly likely to be a real person, as they must have paid for a membership and provided their personal details to do so. Many other platforms are flooded with bots, fake users, underage individuals, scammers, and others who waste your time because signing up is free.
On ATPd, you can be confident that anyone messaging you is a verified premium member. As an added layer of security, we’ve partnered with a trusted verification company (Token of Trust) that integrates seamlessly with our registration process. This system automatically checks facial biometrics to confirm authenticity, ensuring that every user is genuine.
At ACTPD, we’re redefining online dating by putting authenticity and genuine connection at the centre of the experience. Many platforms include video features, but few ensure the quality or sincerity behind them. Our approach is different. We conduct real, personalised video interviews to capture the true essence of who you are, creating a more meaningful introduction.
To keep interactions genuine, only members who have completed their own interview — or upgraded to a premium membership — can view other members’ video interviews. This ensures you’re connecting only with serious, committed individuals. Your videos won’t be publicly accessible; they’re reserved for people who are genuinely interested.
Once your interview is submitted, our human team (not bots or AI) will review and approve it within 12 hours, granting you verified status. While our community is still growing, we believe this approach will attract people who value sincerity and real relationships. We appreciate your patience as we build a trusted, authentic space for meaningful connections.
Yes there is , in the UK its called a Scottish Disclosure, and in the USA there is Integra Scan. We built this site as a safe place to date. When you do your signup , your face will be biometric scanned by our partner , this will ensure people that signup are real. However when you start dating, it is your responsibility to make sure you don’t part with assets or cash etc to people claiming something, always check it out, if they are genuine, they won’t mind.
Sure, you can.
You get what you pay for — and with ACTPd, that means quality.
Joining ACTPd is completely free. You can create your profile, upload your video, browse other members — all at no cost (as long as you’ve uploaded yours too). You can even match with someone and be notified when it happens, absolutely free.
We only ask you to subscribe once you’re ready to take the next step: messaging your matches. That means you’re not paying for possibility — you’re paying for connection.
We keep our Subscriptions simple to understand :-
1 Month is $38
3 Months is $100
6 Months is $200
All our Subscription Plans include all membership features , we don’t charge extra.
Unlimited Matches and Messaging
To purchase, create your profile, then inside your profile settings select “Upgrade Account” and follow the prompts. Any issues contact customer services for assistance.
We don’t sell your data. Simple: through your support as a subscriber. That way, we stay focused on what matters — helping real people build real connections.
Contact our team through the contact form and we will help you with the best answers to the questions you have.
Visit the profile of the person you want to block and click on the block (X) icon at the top of the page. You will receive a popup ‘Are you sure you want to block this user?’. Click on ‘ok’ to confirm.
Once you blocked a member, the person will be removed from all your lists in the dashboard and search results and will not be able to contact you anymore.
As a premium member you can cancel your recurring membership at any time by clicking on ‘profile’ –> ‘account settings’ tab. From there untick the ‘recurring’ checkbox. This way your premium membership will expire after 1 month or the period you selected and automatically transfer into a ‘standard’ non-paying account again.
In order to send messages to other members, you need to upgrade to a premium subscription. Upon the purchase, you also get the premium member badge.
As a premium member now, when you visit a profile, you can send a message through the ‘Messages’ area. Any responses from that member will also appear through that ‘Messages’ area. So basically, the conversation between you & the profile you are visiting is always visible through this section.
As a premium member, you contact standard users, too.
Please note that you are not allowed to include contact information (such as phone number, email address, or home address). Content
Click on ‘profile’ at the top right corner of your screen and then go to the ‘account settings’ tab.
To change your email address: fill out your password first and then fill out your new email address. Make sure to click on the ‘save settings’ button.
To change your password: fill out your current password and then your new password. Again, make sure to click on the ‘save settings’ button.
If you forgot your password you can always change it by clicking this link .
Content
There are lots of things you can do to increase your chances in finding a partner on our website! Below are 8 proven tips:
1) Upload a photo. Fact ,with a photo you will get a lot more activity compared to members without a photo.
2) Be creative when sending messages to other members. Do not copy & paste the same message to every member you contact but write something funny/personalised to the person that will catch their attention. These type of messages get a lot more responses than just a plain message ‘hi wanna chat?’ for example.
3) Some members do not upload public photo(s) because of privacy concerns. You can include members without photos in your searches by unticking the ‘has photo’ checkbox when you perform a search.
4) Add members you are interested in to your likes by clicking the red ‘like him/her’ button when you visit a profile. If they like you back the profile will appear in your ‘matches’ section accessible through the dashboard. Being a match is already a good conversation starter 🙂
5) Post original/funny/catchy updates through the dashboard. These updates are visible for all gender(s) you are looking for and are a great way to get noticed.
6) Visit as many members you are interested in as possible, when you visit a profile you will appear in the ‘visited’ list of that member which is a good way to get noticed!
7) Check the ‘online now’ & ‘you might like’ section daily for members you are interested in. Chances of getting a response back will obviously increase if the user is also online.
8) Lastly, be patient. Some members (especially females with photos) receive many messages every day or only check their account a couple of times per week so do not expect instant responses.
Good luck and enjoy
Location: Click on your location in order to edit it. Below the map you can select your country and change your city. You can fill out either your ZIP/postal code or your city name. When you type in the first 3 characters suggestions should start to appear. Click the correct city and click on ‘save’ button in order to save your changes.
Age: In your personal information area there is an option to change your birthday. After you update it click on ‘save’.
You are not able to change your username
As a standard member you can visit unlimited profiles, read/receive private messages from premium members and you can like other users however you can not send messages yourself.
As a premium member you can send private messages and photos to all users (standard & premium) and reveal the photos, videos and the location of other users.
You will also be able to post updates through the dashboard which is an excellent way to attract more attention to your profile and you will appear higher in search results with a catchy ‘star’ icon (which means more views).
Audio files must be in MP3 format
Video files must be in MP4 format
Pictures must be in jpeg Format